Welcome to Prionex – uPVC Windows & Doors. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our products, services, and website, and it is your responsibility to review them carefully before engaging with our company. 

All products offered by Prionex, including uPVC windows, doors, and related accessories, are subject to availability and may vary in design, color, and specifications. We strive to ensure that all product descriptions and images are accurate; however, slight variations may occur due to manufacturing processes and display differences. Prionex reserves the right to modify or discontinue any product without prior notice.

Pricing for all products and services is subject to change at any time without prior notice. While we make every effort to ensure pricing accuracy, errors may occur. In such cases, we reserve the right to cancel or revise any order placed at an incorrect price. Payments must be made as per the agreed terms, and orders will only be processed upon receipt of the required advance or full payment.

Installation services, where applicable, will be carried out by our trained professionals within the agreed timeline. However, delays may occur due to unforeseen circumstances such as weather conditions, site readiness, or logistical challenges. Customers are responsible for ensuring proper site conditions and access for installation work to be completed efficiently.

Prionex provides a limited warranty on its uPVC products against manufacturing defects, subject to proper usage and maintenance. This warranty does not cover damages caused by misuse, improper installation by third parties, natural wear and tear, or external factors beyond our control. Any warranty claims must be reported within the specified period along with valid proof of purchase.

By using our website and services, you agree not to misuse our content, attempt unauthorized access, or engage in any activity that may harm our business or other users. Prionex reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our services after changes constitutes your acceptance of the revised terms.